Meet The Real Estate Tech Entrepreneur: Melissa Kwan
Who are you and what do you do?
My name is Melissa Kwan, and I’m the Cofounder and CEO of eWebinar. I was previously the Cofounder and CEO of Spacio, the industry-leading open house lead gen solution that was acquired by HomeSpotter in 2019. HomeSpotter was acquired by Lone Wolf Technologies in 2021!
What problem does your product/service solve?
eWebinar saves people from doing the same webinar over and over again – so you can imagine demos, sales pitches, onboarding, training, feature updates, and all sorts of webinars that you need to do for prospects and customers that you can never do enough of, we help automate that process so you don’t have to do them live.
We turn any video into an interactive webinar that you can set on a recurring schedule, and our chat feature lets you hop in to respond to questions live via text if you like, or respond later through email. It works like any support chat system or the chat bubble that you see on every website.
Companies are using eWebinar to run over 100 webinars every single month without a live host. Sounds like a dream? It’s not! This is the product I dreamt about every day when I was growing Spacio because we had such a small team, I was everything except for code so I was the person who was doing these repetitive webinars while digital nomading. So not only was I doing those webinars live, I was doing them in opposite time zones.
What are you most excited about right now?
After working on eWebinar for 3 years (I started it 2 months after Spacio was acquired), we’re getting close to the point of break-even so I’m especially excited about that. I can see the light at the end of the tunnel!
What’s next for you?
The day eWebinar breaks even is the day I would consider myself “retired” so I guess “retirement”?! Jokes aside, I’m already doing everything I want to do, and living the life I want to live. If there is a “what’s next”, I would already be doing it. Why wait!? Life’s too short and unpredictable.
What’s a cause you’re passionate about and why?
Lately, I’ve been really passionate about sharing my experience with building and selling Spacio and what I learned about “doing what you love” and “what makes you happy”. Before Spacio, I had another company in real estate tech so I spent 8 years in the industry but it was only after selling Spacio that I realized I was always a little frustrated and discontented and that stopped me from celebrating successes when we had them. When I had some time to process post-acquisition, I realized I built my companies on my experience (I was previously in the real estate business and then sold software at SAP so I combined the two when I started my own companies) and tried to find happiness after – so it never really worked. That experience taught me the importance of understanding what makes me happy first, then finding a career that fits on top. It’s going to be hard anyway, so if you have a foundation of happiness then regardless of how difficult things get, you’re doing something that serves what matters most to you. So I’ve been on a mission to share that message hoping that story can make an impact on someone else.
What’s a charity or social issue you care about?
On a recent trip to Cape Town, I had some time to learn about Bridges for Music and get to know the team that runs it. They bring in 20 students from townships 4x a year into their 6-month music program with the intention of connecting them with income-generating jobs afterward. Spending time with their team and getting to see where they live re ally gave me a different perspective of townships and that is a charity that I really care about and want to support now.